Employee Benefits: Return On Investment Or Return On Individual?

I just read a white paper on best practices in employee financial security. I was struck by the comments employers of successful small- and medium-sized businesses were making about the value of the benefits they offered their employees. The comments did not reflect the normal language of business-speak. There was little talk of metrics, and terms like “return on investment” and “cost benefit analysis” were not used to assess the value of employee benefits. Rather, employers talked about...